What do you do if you have problem starting up GenericFX

This means the Firefox installed on the machine is probably incompatible. It means it cannot load the intro pages.

INTERNAL ERROR on Browser End : The error is in the browser connection part of startup.
Could not find plugin manager : The browser cannot find its plugin manager. Note that we are not talking about eclipse’s plugin manager, but the browser’s.

Solution : Either

• Remove all intro plugin, e.g. org.eclipse.ui.intro from plugins directory and restart. This will skip the intro part. The window where intro page appears will have a big red cross saying there is an error. But at least you got the workbench to work now. You will lose PDE. If you need PDE, use the next approach
• delete plugin.xml from org.eclipse.ui.intro. This will ensure intro part does not turn up during startup and hence, no need to call browser therefore no problem. There will be an error message about “Cannot find Intro” but it is harmless.

These are the log files that will give you some information about what went wrong

1. <GENERICFX>/hs*.err where<CAMBA> and * are your GenericFX installation directory and a random number respectively : Check the date of the file and find the file corresponding to the time when your GenericFX crashed/failed. These are usually fatal errors generated by your Java Virtual Machine. One solution is to find a replacement virtual machine.
2. <GENERICFX>/configuration/*.log where<CAMBA> and * are your GenericFX installation directory and a random number respectively : There is a configuration error on your GenericFX installation.
3. <WORKESPACE>/.metadata/.log where <WORKSPACE> is your workspace directory: Scroll down until you find the log entry corresponding to your latest launch. If there are errors here, it means that there is a problem with your GenericFX application